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Frequently Asked Questions

Frequently Asked Questions

Please view our Frequently Asked Questions below:


Did You Know?

The Environment Agency estimate 75% of sewer blockages are caused by a build-up of FOG.
Source - Environment Agency

Water Industry Act 1991

It is a criminal offence under section 111 of the Water Industry Act 1991 to discharge into the public sewers any matter which may interfere with the free flow of wastewater. In addition, where the water company has incurred costs in dealing with the detrimental effects on the sewers e.g. removing blockages cleaning sewers, investigating and remedying flooding or pollution incidents, it can take legal action to recover these costs. Prosecution can result in substantial fines or even imprisonment



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